Brilliant believes that you should have control over your data. With that in mind, Brilliant employs the following principles for collecting, sharing, and protecting the data of its users.
Collection of User Data
Permitted Uses and Sharing of User Data
Brilliant uses the foregoing information primarily to make purchasing and receiving products from Brilliant convenient for its users. Brilliant reserves the right to inspect and review collected user information at any time and for any purpose, including monitoring for fraud, abuse, and other compliance with Brilliant’s Terms of Service.
Email addresses will be shared with a third party review collector for the purpose of customer feedback. Brilliant does not disclose any individually identifiable information without user consent to do so. However, Brilliant reserves the right to disclose individually identifiable information to third parties as required by law.
Brilliant may use information provided by its users to directly contact its users. For example, Brilliant may send email, in-app, or telephone communications to verify user identity and account control. Users may not opt out of these communications. Brilliant may also contact users with information regarding new features, discounts, and special offers on its site or in connection with third parties. Users may opt out of promotional communications using provided account settings.
Protection of User Data
Brilliant is committed to protecting its users’ data. Brilliant uses industry-standard protocols and technology to maintain the privacy of user information designated as private. Servers used by Brilliant to store the individually identifiable information of users are maintained in a secured, supervised location. Brilliant employees are only permitted to access individually identifiable information in response to specific, limited requests and for good cause, such as to prevent fraud or abuse or in response to a valid request from law enforcement or a court order.
Brilliant stores relevant data, including user-provided data and Brilliant-collected data, for at least so long as a user maintains an account with Brilliant. Data pertaining to a given interaction, including personally identifiable information for users who participated in the interaction, may also be stored by Brilliant for at least so long as an interaction remains unresolved and for a reasonable period of time thereafter (e.g., up to a year and no more than five years) to ensure that relevant information regarding the interaction can be made available in the event of a refund, charge back, or fraud. Users may request deletion of data, including personally identifiable information when terminating their account with Brilliant. Brilliant retains the right to store all data necessary to complete a transaction and for a reasonable period to verify that transaction. Brilliant also reserves the right to store anonymized data stripped of all personally identifiable data following termination of a user’s account with Brilliant. Brilliant further reserves the right to store or delete data, as necessary, to comply with regulation and/or a court order.